At the heart of every UX problem is a human story, and it’s our job as researchers and designers to find it.
My journey into UX started when I ran into an old friend at a Minneapolis indie rock dive. Within moments of saying hi, I was checking out his design work on his phone, fascinated by what he was building. That started me on a path that led to UX research, the writings of Don Norman and Steve Krug, and the fascinating life and groundbreaking career of Patricia Moore (look her up, she’s amazing).
I’ve found that as we listen and observe, the story at the heart of the problem we are trying to solve becomes obvious. If our design is informed by that, it has a chance to be great. A handy bonus of having (mostly) conquered stage fright ages ago is that I find it easy and fun to present the story of what we’ve built as a team.
When I’m not UXing, you can find me making records or playing shows with my band, coaching and training Muay Thai, or enjoying the great music, theater and art scenes the Twin Cities are blessed with.
Finally, a note on AI: while I have contributed design for AI tools in the past, no part of my portfolio, resume or work was made with its assistance.